Contact us
For travel claims, non-emergency, insurance sales & general inquiries contact:
Customer Service/Complaints
From 8am to 8pm (GST) Monday to Friday:
Telephone (From outside SA): +971 4 270 8705
Telephone (from SA): +27 11 214 7970
Open or follow up on a claim
From 8am to 8pm (GST) Monday to Friday:
Online Claim (24/7): File a claim
Email: travel.claims@nextcarehealth.com
WhatsApp: +971 56 216 4563
24h Emergency Medical Assistance
For 24-hour Medical Emergency:
Telephone: +971 4 270 8705
Email: assistance@nextcarehealth.com