For travel claims, non-emergency, insurance sales & general inquiries contact:
Key Benefits of Our Single Trip Travel Insurance
Our single trip travel insurance is perfect for those traveling once or twice a year and want to ensure they are fully protected throughout their journey. Whether you’re visiting family, going on a romantic getaway, or attending a business meeting, our plans provide the comprehensive cover you need to focus on what matters— enjoying your trip.
- Emergency Medical Expenses: Coverage for unexpected medical bills during your trip, up to R 9,000,000.
- Trip Cancellation: Reimbursement for prepaid travel expenses if your trip is canceled due to covered reasons.
- Travel Delays: Financial compensation for delays that extend your travel time or disrupt your plans.
- Baggage Protection: Financial compensation for lost or delayed luggage, including coverage for valuables such as laptops.
- Personal Liability: Coverage for legal liabilities if you cause damage or injury to others while traveling.
- Emergency Medical Evacuation and Repatriation: Includes coverage for emergency transportation if you need to be moved to a medical facility or returned home
Compare Our Single Trip Travel Insurance Plans
Find the right level of cover for your unique travel needs with our Travel Standard and Travel Premium packages. When deciding between Travel Standard and Travel Premium, consider the level of coverage you might need based on your travel destination and activities. If you’re planning a trip to a remote location or engaging in adventurous activities, the Travel Premium package may offer the added peace of mind you need with its higher coverage limits.
Both plans offer comprehensive medical and emergency assistance, ensuring you get immediate support when things don’t go as planned. And with Allianz’s proven track record of reliability and efficiency, you can rest easy knowing you’re in safe hands.
Still Have Questions ? Get in touch with us !
Customer Service/Complaints
From 8am to 8pm (GST) Monday to Friday:
Telephone (From outside SA): +971 4 270 8705
Telephone (from SA): +27 11 214 7970
Open or follow up on a claim
From 8am to 8pm (GST) Monday to Friday:
Online Claim (24/7): File a claim
Email: travel.claims@nextcarehealth.com
WhatsApp: +971 56 216 4563
24h Emergency Medical Assistance
For 24-hour Medical Emergency:
Telephone: +971 4 270 8705
Email: assistance@nextcarehealth.com
Travel Standard
From R 268
Travel Premium
From R 350
Included Above
Included Above
Valuables (including Laptop)
You are covered up to a specified limit for valuables. The following are considered to be valuables under your policy; jewelry, watches, items made of or containing precious metals or semi/precious stones, furs, binoculars, telescopes, computer games, any kind of photographic equipment (camera, camcorder), audio, video, computer, television, fax and phone equipment (including mobile phones), MP3 players, tablets, laptops, PDAs, electronic games, TVs and CDs, mini discs, DVDs, cartridges, video and audio tapes.
R 7,000
R 9,000
Personal Liability
R 4,500,000
R 9,000,000
Frequently Asked Questions
What is single trip travel insurance?
Single trip travel insurance provides coverage for a specific trip, protecting you from unexpected events like medical emergencies, trip cancellations, or lost baggage during a single journey.
Who should purchase single trip travel insurance?
Single trip travel insurance is ideal for those who travel once or twice a year, such as holidaymakers, business travelers, or individuals visiting family. It’s a great option if you only need coverage for a specific trip.
What does single trip travel insurance cover?
Our single trip travel insurance covers emergency medical expenses, trip cancellations, baggage loss or delays, personal liability, and more. Coverage details vary depending on the plan you choose.
How much does single trip travel insurance cost?
The cost of single trip travel insurance starts from R 233 for the Travel Standard plan and R 291 for the Travel Premium plan. The final price depends on your travel destination, duration, and coverage needs. You can get a free online quote in just a few seconds
How do I purchase single trip travel insurance online?
To purchase a policy, simply choose a plan that suits your needs, enter your travel details, and pay online. You will receive an instant confirmation and a copy of your policy via email. You can buy Allianz Travel Insurance online in a just a few minutes.
What is the difference between Travel Standard and Travel Premium plans?
The Travel Premium plan offers higher coverage limits, such as R 9,000,000 for emergency medical expenses, compared to R 4,500,000 for the Travel Standard plan. It also provides more extensive benefits like higher compensation for trip cancellations and baggage loss.
When should I buy single trip travel insurance?
It’s recommended to purchase travel insurance as soon as you book your trip. This way, you can be covered for trip cancellation benefits from the moment your policy is active.
Can I extend my single trip travel insurance if my trip is extended?
No - Travel insurance needs to be purchased before your trip starts and you leave South Africa. You cannot extend your policy once you have started your trip.
What should I do if I need to make a claim?
To make a claim, you will need to provide us with details of the incident that occured while you wer eon your trip. To file a claim, you can use our Online Claim Portal or you can reach out to us through our call center. In case of a medical emergency, you can contact us 24/7.
Can anyone buy travel insurance and be covered ?
We only cover residents of South Africa travelling outside South Africa. We also cover people between 0 and 85. If you have any questions on your eligibility, you can contact us directly.
Allianz Assistance - Travel Insurance
Excellent service